0 avis
Influence and persuasion / Nick Morgan, Robert Cialdini, Linda A. Hill,...[et al.]
Livre
Edited by Harvard Business Review Press - 2018
La 4e de couv. indique : "Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority as a leader. This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing influence and small, simple tactics you can use to convince others every day. This volume includes the work of : Nick Morgan, Robert Cialdini, Linda A. Hill, Nancy Duarte.
Autres documents dans la collection «HBR Emotional intelligence series»