Marketing des services : stratégie, outils, management / Christopher Lovelock, Denis Lapert

Livre

Lovelock, Christopher H. (1940-2008). Auteur | Lapert, Denis (1947-....). Auteur

Edited by Publi union - 1999

Vérification des exemplaires disponibles ...

Se procurer le document

Vérification des exemplaires disponibles ...

Suggestions

Du même auteur

Marketing des services / Christopher Lovelock,... Jochen Wirtz,... Denis La...

Livre | Lovelock, Christopher H. (1940-2008). Auteur | 2004 - 5e édition

Services marketing : people, technology, strategy / Christopher Lovelock, J...

Livre | Lovelock, Christopher H. (1940-2008). Auteur | 2004 - 5th international edition

Services marketing : people, technology, strategy / Christopher Lovelock,.....

Livre | Lovelock, Christopher H. (1940-2008). Auteur | 2011 - 7th edition

Services marketing, once a tiny academic field championed by just a handful of pioneering professors, has become a thriving area of activity. Paralleling growing research efforts in both academia and business is increased student ...

Du même sujet

Supply chain management : strategy, planning, and operation / Sunil Chopra,...

Livre | Chopra, Sunil (19..-....). Auteur | 2016 - 6th edition

La 4e de couv. indique : "For these Global Editions, the editorial team at Pearson has collaborated with educators across the world to address a wide range of subjects and requirements, equipping students with the best possible le...

How brands grow : what marketers don't know / Byron Sharp

Livre | Sharp, Byron. Auteur | 2010

The Buyer's Balance : What your customers want to share with you / Bert Pae...

Livre | Paesbrugghe, Bert. Auteur | 2024

La 4ème de couv. indique : "Have you ever wondered why satisfied customers don’t always stay loyal customers? Why do so many companies adopt new sales or enabling technologies, but still fail to see the expected increases in turno...

Principles of marketing / Philip Kotler,... Gary Armstrong,... Sridhar Bala...

Livre | Kotler, Philip (1931-....). Auteur | 2024 - 19th edition

Principles of Marketing presents a comprehensive overview of basic marketing concepts, strategies, and practices within a customer engagement framework, which shows how creating and capturing customer value drives effective market...

Marketing management / Philip Kotler, Kevin Lane Keller et Alexander Cherne...

Livre | Kotler, Philip (1931-....). Auteur | 2022 - 16e edition

The 16th edition of Marketing Management builds on the classic examples, core concepts, and logical structure that made the first edition a landmark text. Much has changed since the 15th edition was published. Ongoing globalizatio...

Global marketing / Svend Hollensen

Livre | Hollensen, Svend. Auteur | 2020 - 8th edition.

Chargement des enrichissements...