Speak up : say what needs to be said and hear what needs to be heard / Megan Reitz and John Higgins

Livre

Reitz, Megan. Auteur | Higgins, John Christpher (1932-...). Auteur

Edité par Pearson - 2019

La quatrième de couverture indique : "What you say or don't say in a conversation can have life-defining consequences on ourselves and those around us. Speak Up helps you to navigate power differences so you can speak up with confidence and enable others to find their voice in a way that will be heard. Our day-to-day conversations define how we see ourselves and how we're seen. The choices we make about what to say and who to say it to are decisive factors in whether we get promoted, or side-lined. Whether we steer clear of trouble, or find ourselves in it up to our necks. With daily scandals hitting the headlines and the continuous need to innovate to survive, creating a more honest, open, fulfilling and productive workplace has never been more pressing. Our conversational choices harness the ideas and intelligence of the people we work with, or result in that revolutionary concept never seeing the light of day. They make us feel proud or ashamed of ourselves for what we have or have not said. They cause us to flourish and feel motivated, or result in us feeling dissatisfied and resentful. Speak Up helps you to navigate power differences and speak up with confidence in a way that you will be heard. But it's no good speaking up if there isn't anyone listening so we also help you to understand how your power enables others to speak up and how it might silence them."

Speaking the Truth in a world of power. Trust: in your voice and the voices of others. Risk: how we experience it and how we create it. Understanding : navigating the unwritten rules of politics and power. Titles: how they give and take authority. How-to: speak up and listen up with skill. Truth in the future: the profound consequences of a digital world. Six compass points on the way to truth. Appendix: our research. Index.

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