Customer relationship management : a databased approach / V. Kumar,... Wern...

Livre | Kumar, V.. Auteur | 2006

Customer relationship management : concept, strategy, and tools / by V. Kum...

Livre | Kumar, V.. Auteur | 2012 - 2nd edition

Sur la 4e de couv. : "Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. The initial technological approach was followed by many disappointing initiatives onl...

Customer relationship management : concept, strategy, and tools / V. Kumar,...

Livre | Kumar, V.. Auteur | 2018 - Third edition

La 4è de couv. indique : "This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strategy, con...

Marketing management / [Philip] Kotler, [Kevin] Keller

Livre | Kotler, Philip (1931-....). Auteur | 2015 - 15e édition

"Découvrez la 15e édition du best-seller mondial du marketing ! L'accent est mis sur les trois bouleversements majeurs qui transforment les pratiques du marketing et les comportements de consommation : les nouvelles technologies, ...

Marketing management / Philip Kotler, Kevin Lane Keller

Livre | Kotler, Philip (1931-....). Auteur | 2016 - 15th edition

Marketing / Jean-Pierre Helfer,... Jacques Orsoni,... Ouidade Sabri,...

Livre | Helfer, Jean-Pierre (19..-....). Auteur | 2020 - 15e édition

Ce manuel offre une vue d'ensemble des principales notions de marketing : - Mix marketing - Comportement du consommateur - Etudes qualitatives et quantitatives - Segmentation - Prix - Communication - Distribution Fortement revue e...

This is marketing / Seth Godin

Livre | Godin, Seth (1960-....). Auteur | 2018

"Great marketers don't use consumers to solve their company's problem; they use marketing to solve other people's problems. They don't just make noise; they make the world better. Truly powerful marketing is grounded in generosity...

Le marketing selon Kotler : ou comment créer, conquérir et dominer un march...

Livre | Kotler, Philip (1931-....). Auteur | 2005

Le marketing politique / coordonné par Thomas Stenger

Livre | 2012

Contient des textes inédits et des articles de la revue Hermès (2005-2011).