Syracuse

The Buyer's Balance : What your customers want to share with you / Bert Pae...

Livre | Paesbrugghe, Bert. Auteur | 2024

La 4ème de couv. indique : "Have you ever wondered why satisfied customers don’t always stay loyal customers? Why do so many companies adopt new sales or enabling technologies, but still fail to see the expected increases in turno...

Customer relationship management : concept, strategy, and tools / by V. Kum...

Livre | Kumar, V.. Auteur | 2012 - 2nd edition

Sur la 4e de couv. : "Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. The initial technological approach was followed by many disappointing initiatives onl...

How brands grow : what marketers don't know / Byron Sharp

Livre | Sharp, Byron. Auteur | 2010

Supply chain management : strategy, planning, and operation / Sunil Chopra,...

Livre | Chopra, Sunil (19..-....). Auteur | 2016 - 6th edition

La 4e de couv. indique : "For these Global Editions, the editorial team at Pearson has collaborated with educators across the world to address a wide range of subjects and requirements, equipping students with the best possible le...

Les 7 conditions pour satisfaire et fidéliser ses clients : pour une straté...

Livre | Chetochine, Georges (1937-2010). Auteur | 2010

Principles of marketing / Philip Kotler,... Gary Armstrong,... Sridhar Bala...

Livre | Kotler, Philip (1931-....). Auteur | 2024 - 19th edition

Principles of Marketing presents a comprehensive overview of basic marketing concepts, strategies, and practices within a customer engagement framework, which shows how creating and capturing customer value drives effective market...