Marketing management / Philip Kotler, Kevin Lane Keller et Alexander Cherne...

Livre | Kotler, Philip (1931-....). Auteur | 2022 - 16e edition

The 16th edition of Marketing Management builds on the classic examples, core concepts, and logical structure that made the first edition a landmark text. Much has changed since the 15th edition was published. Ongoing globalizatio...

Customer relationship management : concept, strategy, and tools / by V. Kum...

Livre | Kumar, V.. Auteur | 2012 - 2nd edition

Sur la 4e de couv. : "Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. The initial technological approach was followed by many disappointing initiatives onl...

Les patrimoines touristiques : naturels, historiques, culturels / Brice Dut...

Livre | Duthion, Brice (1971-....). Auteur | 2014

La 4e de couv. indique : "Les patrimoines touristiques, naturels, historiques et culturels occupent une place importante dans l'économie française. Ils constituent un formidable levier pour l'attractivité d'une ville, d'un départe...

Du voyage rêvé au tourisme de masse / Thomas Daum et Eudes Girard

Livre | Daum, Thomas (1969-....). Auteur | 2018

The escape industry : how iconic and innovative brands built the travel bus...

Livre | Tungate, Mark (1967-....). Auteur | 2018

Marketing in travel and tourism / Victor T. C. Middleton with Jackie Clarke

Livre | Middleton, Victor T. C.. Auteur | 2001 - 3rd ed.